Why Scales?
What We Don’t Do — And Why It Matters
Scales is not a reseller. We don’t profit from hardware, CSMS platforms, or installation packages.
That’s intentional — because we’re not here to sell. We’re here to build.
Think of Scales as your contracted EV infrastructure lead — not a salesperson, not a vendor.
We operate as a neutral, strategic advisor guiding your project from concept to completion.
Our independence means every recommendation is made in your best interest — never influenced by commissions, brand affiliations, or quotas. From feasibility studies to final inspections, we act as your project navigator — aligning OEMs, installers, utilities, and internal teams around a clear, success-driven plan.
For Who?
🏢 Property Owner or Facility Manager
Installing EV chargers on your site but not sure where to begin? We guide you through planning, vendor selection, and execution — ensuring reliable, future-ready infrastructure.
🌿 Sustainability or ESG Lead
Integrating EV charging into your company’s climate goals? We align your infrastructure with compliance, reporting, and long-term sustainability planning.
🏗️ Developer or Construction Firm
Need to include EV in your build or retrofit? We help you scope requirements, avoid design oversights, and coordinate with all the right stakeholders.
🏛️ Municipality or Public Agency
Facing grant deadlines, RFPs, or permitting hurdles? We offer strategic support and vendor-neutral advice to keep public-facing projects on track.
🔁 CSMS Migrator or Hardware Switcher
Already have EV chargers? We evaluate your current setup, identify performance gaps, and help you plan upgrades or CSMS migrations without disrupting operations. Ideal for fleets, retail, or commercial operators with aging or unmonitored stations.
🧩 Project Team Needing Support
Too many moving parts and no clear ownership? We act as your project lead — aligning OEMs, installers, utilities, and your internal team around a shared roadmap.
Your customer journey with Scales EV
Exploration & Decision Phase
“Where do we even begin with EV charging?”
This is where most of our clients start — they know they need EV charging, but they’re not sure what’s feasible or where to begin.
We help by evaluating your site, understanding your usage needs, and identifying key constraints like power availability or permitting requirements. We’ll also flag any grants or rebates that could support your investment — and if you’re planning for a fleet, we’ll help build a scalable roadmap from day one.
Solution Selection & Planning Phase
“What hardware or platform should we go with?”
With a strategy in place, we move on to selecting the right tools for the job. We remain completely vendor-neutral — meaning we don’t take kickbacks or promote specific brands. Instead, we help you shortlist the right charging stations and backend platforms (CSMS) for your use case. We’ll also support your RFP process or help compare proposals you’ve already received. If needed, we’ll help plan for future system migrations, so you stay flexible and futureproof.
Deployment & Execution Phase
“We’ve chosen a vendor. Now we need to make sure this is done right.”
This is where projects often fall apart — but not with us by your side. We coordinate across installers, utilities, and platform vendors to keep things on track. We review your technical drawings and permit packages, assist with CSMS configuration, and make sure everything is working as expected before you go live. Think of us as your quality control and project partner rolled into one.
Post-Deployment Support
“The chargers are live… now what?”
Once your chargers are operational, we stay involved to make sure you’re supported long-term. We troubleshoot any issues, help you set up dashboards or performance monitoring, and provide hands-on training for your staff or tenants. We also make sure you have all your documentation in one place — from warranties to SOPs — so you’re ready for the road ahead.